Customer Portal

Submit Work Orders.
Track Everything.

The PMR Customer Portal gives property managers and homeowners a direct line to their maintenance work — no phone tag, no guessing.

Customer Portal

Submit Work Orders.
Track Everything.

The PMR Customer Portal gives you a direct line to your property maintenance work — no phone tag, no guessing.

  • Submit work orders anytime

    Request maintenance or repairs directly from your phone or computer. Include tenant info, preferred dates, photos, and any notes.

  • Track your requests in real time

    See exactly where each work order stands: Open, Scheduled, In Progress, or Completed.

  • Attach photos & files

    Upload images of the issue right when you submit so we arrive prepared.

  • Full history at your fingertips

    Every work order — open and completed — in one place.

How It Works

1

Submit a work order

Log in to the portal and create a new request with all the details.

2

We coordinate & schedule

A work order is automatically generated and our team is notified. We'll coordinate with the tenant and confirm the appointment.

3

You get email updates

Once the appointment is confirmed, we'll email you with the details and any relevant updates.

4

Track status anytime

Check the portal to see the current status of each request — Open, Scheduled, In Progress, or Completed.

Please note

After a work order is created, all communication regarding the request will continue through email. The PMR Customer Portal is designed specifically for creating new work orders, viewing your request history, and checking the current status of each request. It is not intended to replace email communication with our team.

Ready to Get Started?

Log in to the PMR Customer Portal to submit your first work order and start tracking your maintenance requests.

Getting Started

How to Get Portal Access

The PMR Customer Portal is available to our active clients. Here's how to get set up.

1

Create an Account

Visit the portal and create your account. It only takes a minute to sign up.

2

We Review & Approve

Once your account is created, our team receives an approval notification and reviews your request.

3

Start Submitting

Once approved, log in, submit work orders, upload photos, and track your maintenance requests in real time.

Ready to Get Started?

Log in to the portal or contact us to request access.